Two-Factor Authentication How-to & FAQ

When it comes to your online identity, you can never be too careful. That’s why Riot Games has introduced two-factor authentication (2FA): a fast and easy way to keep your information secure. This new level of security will let you rest easy knowing that your purchases, messages, and countless hours of progress are safe, and it only takes a few minutes to set up

Read on for all the information you need to secure your account today.

How does 2FA work?

Every time you attempt to sign in, you’ll receive an email containing a unique six-digit code. Simply enter that code into the prompt, then continue logging in as normal. And that’s really all there is to it! If you don't want to do this every time, you can select a checkbox at sign-in to only enter it every 30 days. 

How do I activate 2FA?

  1. Sign in to your Riot account page.
  2. Locate the Two-Factor Authentication card.
  3. On this card, you'll find an Enable or Resend button. Click the button. This sends you an email to enable Two-Factor Authentication. (You don't have to guess which email; we give you a hint.)
  4. Go to the inbox of your connected email address.
  5. Find and open the Two-Factor Authentication email you received from Riot Games.
    (If you don’t see the email in your inbox, check the spam folder.)
  6. From the email, click the Enable Two-Factor Authentication button.

And that’s all there is to it! From here you’ll be redirected back to your account page, where you’ll see that Two-Factor Authentication is enabled.

2fa-enabled.png

 

Do I have to enter the code every time?

Not if you don't want to! In the launcher, under the field where you enter the 2FA code, you'll see a box that says Remember this app for 30 days. Check it, and you won't have to enter a code again for a whole month. Just remember to only do this on a trusted device, like your personal computer or mobile phone. (Note that this is a separate checkbox from the one that keeps you signed in.)

How do I disable 2FA?

Much like the activation process, deactivating 2FA only takes a few simple steps.

Remember that disabling 2FA means removing a major layer of protection from your account, so only disable it if you're completely sure.

  1. Sign in to your Riot account page.
  2. Locate the Two-Factor Authentication card.
  3. Click the Disable button.
  4. Review the pop-up, and click Disable if you’re sure.

2FA is now disabled on your account. If you want to reactivate it, follow the steps above.

My account is connected to devices I no longer use. Can I log out of them remotely?

You sure can! To log out of all devices, follow these steps:

  1. Sign in to your Riot account page.
  2. Locate the Login Management card.
  3. Click the LOG OUT EVERYWHERE button.

This will not only log you out of all devices, but also revoke their “trusted device” status.

My 2FA emails are going to an email address I no longer have access to. What can I do?

In this case, your only option is contact player support. Please /submit a ticket below so we can help you get the process started.

I didn't activate 2FA but I'm still getting authentication emails.

Some big account changes—like updating your email, changing your password, or switching your linked social authentication—automatically include 2FA for your security.

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