Suspension vs. Ban: What’s the Difference?
“Suspension” and “ban” may seem the same, but they’re actually a little different. Suspension is most often used to describe short-term penalties that keep you out of the game for a set time, while ban typically refers to when an account is permanently barred from playing.
We say “most often” and “typically” because we didn't always make this distinction! In fact, you may find the two terms used interchangeably in some of our older articles and sometimes even in the newer ones. So if you ever have any doubt as to what kind of penalty you're dealing with, it's better to check the duration rather than relying on the terminology alone.
INFO
Already banned or suspended? Check out these articles for more information:Disciplinary Suspensions and Bans
Why am I suspended/banned?
Disciplinary bans and suspensions are associated with actions that do not uphold the League of Legends Code of Conduct. These bans may be caused by, but are not limited to, the Instant Feedback System, inappropriate names, chat room spam, and MMR Boosting.
Can my suspension/ban be removed?
Penalties from the Instant Feedback System are generally not lifted or adjusted. But if you nonetheless feel strongly you have a case for lifting a suspension, ban, or restriction, you can:
- Submit a Support Request
- Select “Discuss a Personal Suspension, Ban, or Restriction” as your request type.
Correctly placed penalties will not be removed though!
What can I do to prevent these penalties?
If your account was suspended by the Instant Feedback System, please review the League of Legends Code of Conduct and the Instant Feedback System FAQ to prevent future penalties.
It wasn't me! Can't you do something about this?
Remember that you are fully responsible for all activity made on your account, and if suspensions or bans are incurred we will not be able to modify them. If you feel that your account may have been compromised, please see the following Knowledge Base article for more information and instructions to help recover your account: Recovering Your Account: A Guide and How-To
Financial Disputes
Why am I suspended/banned?
We have received financial disputes against your account that has forced us to suspend your account. These disputes can range from chargebacks to unauthorized charges.
For more information specifically about chargeback suspensions, please click here.
Can my suspension/ban be removed?
Suspensions regarding financial disputes will vary by case, as our policies will differ depending on each individual situation. If you believe you may have been banned due to financial disputes, please contact Player Support here, and our Billing Specialists will be happy to provide you with further information specific to your account.
What can I do to prevent these penalties?
To protect your account from suspensions due to financial disputes, please ensure that you have the appropriate amount of credits or funds before making a monetary purchase in our store. Additionally, avoid purchasing RP from third party vendors, making purchases without authorization from the cardholder, and continuously attempting to make a purchase after being declined. Above all else, keep your account safe, and do not share your password with anyone.
It wasn't me! Can't you do something about this?
You are fully responsible for all activity made on your account. If you believe that your account has been compromised, please see the following Knowledge Base article for more information and instructions to help you recover your account: Recovering Your Account: A Guide and How-To. We'll be able to address this issue in your ticket.
Security Suspensions and Bans
Why am I suspended/banned?
We have detected some suspicious activity that was occurring on your account. As a result, we have banned your account to restrict further access to your account as we investigate the situation. Please note that we take security extremely seriously, and we want to proactively limit the damage and amount of players that may be affected as a result. The reasons for this can range anywhere from a potentially compromised account to suspected account selling.
Can my suspension/ban be removed?
Proactive suspensions due to suspicious activity will vary by case. If you believe your suspension falls under the security category, please submit a ticket to Player Support here, and we will be happy to further assist you with this.
What can I do to prevent these penalties?
Please keep your account as safe as possible. Do not share your password to anyone, including Rioters; we will never ask you for your password. Please keep in mind that we are only able to assist the original account owner of any given account. Do not sell, purchase, share, trade, or gift your account in any way, as this breach of our Terms of Use will disallow us to further assist you.
Additionally, avoid clicking on any potential phishing links or websites that advertise free skins, RP, and accounts. If you believe that you have clicked a link to a phishing link, perform a full virus scan on your system and change your password immediately.
Please see this following article for more information about how to take further steps to secure your account: Security Tips.