Player Reporting Guide and FAQ

One of the best things about League of Legends is the way it brings players from all around the world together under one banner to fight—and face off—for the same goal. Regrettably, this “best thing” can too often be the worst thing when negative behavior and harassment ruin the fun of a game for you and others. 

When another player’s offensive, negative, or disruptive behavior proves to be more than you can tolerate, you have the option to report them directly to our disciplinary systems at the end of the match. (Go here to learn how to mute and block a player.)

Already submitted a Report?

Once a report is made, our systems will review the game within minutes to determine whether a penalty will be placed. Sometimes (but not always) you will be notified when a player you reported is penalized. The lack of a notification does not mean there was no penalty. 

Tips for an Effective Report

Pro tips:

  • Make sure your report is tailored for the behavior you saw. It may be tempting to select every report category available but this is unnecessary. It only takes one report to trigger a review by our system. Selecting more than one category will do nothing to make your report more valuable.
  • When possible, leave a concise and clear comment about the behavior you observed. For example, if the player decided to throw the game by rushing down middle lane after their first death, a good comment would be: “Died at 5 minutes to a gank and then proceeded to run down mid for the rest of the match.”  

Report_Dialogue2.png

Things to avoid:

  • Do not threaten or repeatedly tell a player you will report them. Doing so can encourage players who are already negative to continue their behavior. Whether they know they are being reported or not has no bearing to whether the system will act on them. But most importantly, repeatedly threatening or arguing with a negative player can end up derailing the game for everyone else and then open yourself up to reports and possible disciplinary action as well. Avoid negative thoughts and useless chatting with poor performing teammates! Focus on victory by muting the offending player and then reporting them at the end of the game.
  • Do not ask other players in the match to report the offending player. It only takes one report for our systems to review a game. Derailing the match by constantly demanding reports of other players could result in reports of your own!
  • Negative behavior is unacceptable regardless of the circumstances or who started it. It can be tempting to respond to negative players with negativity of your own. Our systems do not care who started the behavior and will treat each reported player based on the merits of their own case. The only way to handle these types of players is to mute them and continue playing the game followed by giving them a report at the end of the match.

How to Report a Player

In order to report a player, you must have played a game with them as either a teammate or an opponent within the last 20 games. There are a few different ways to report a player, both in-client and outside of it. 

Reporting a player from within the League client

Option 1: From Champion Select

On the rare—but unfortunate—occasion a teammate insists on being awful before the game even starts, you can report them in Champion Select. Hover over their username and click the red ! exclamation button. (While you’re there, it’s probably a good idea to all-mute them by clicking the other icon!)

Option 2: From Post-Game Lobby

While in the post-game lobby, hover over the offending player’s name and click the red ! exclamation button. Fill out the Player Report form that pops up as accurately as you can. 

PostGame_Lobby_Report2.png

Reporting a player outside the League client

You can report a player outside the client quickly and easily using the form found here

As previously mentioned, you must have played a game with the offending player within the last 20 games. You can get the names of all players you’ve recently played with from your profile Match History—just select that match from the list!

Reporting FAQ

What is the League of Legends Disciplinary System?

The automated Disciplinary System is League’s first line of defense against player disruption, trolling, and bad behaviors. Once a Player Report is submitted, the Disciplinary System will analyze and act to issue the offending Player an appropriate punishment in the form of a Reform Card describing the offense. Learn more about Reform Cards here

The player who reported the offense will sometimes receive an Instant Feedback Report letting them know their report has resulted in a punishment. (Read the Instant Feedback FAQ for more information.)

What’s considered “reportable” behavior?

The following behaviors are unacceptable and maybe acted upon by our Disciplinary Systems:

  • Insulting, harassing, or offensive language directed at other players.
  • Any kind of hate speech such as homophobia, sexism, racism, and ableism.
  • Intentionally ruining the game for other players with in-game actions such as griefing, feeding, or purposely playing in a way to make it harder for the rest of the team.
  • Leaving or going AFK at any point during the match being played. (The LeaverBuster System automatically punishes players who leave Champion Select and games.)
  • Unnecessarily disruptive language or behavior that derails the match for other players.
  • Inappropriate Summoner Names. 

What is not considered reportable behavior?

The following behaviors would not be acted upon by the Disciplinary Systems: 

  • Playing poorly but still trying to win.
  • Strong language that does not insult or demean other people.
  • Choosing unusual champions, building unusual items, or experimenting with new ideas that don’t match the current “meta”.

Is reporting anonymous?

Yes. A reported player has no way of knowing who reported them—unless you tell them, of course! (Not recommended).

How many reports does it take to get banned?

For player-submitted reports to result in a temporary or permanent Player ban depends on a few factors. Everything from the offending player’s history, time between complaints, frequency of a particular key reason for being reported, and more are measured by the automated Disciplinary System in its judgment. 

Tl;dr: It greatly depends on the severity of the offense. Depending on the complaint stated in the report, a player can get banned for a single report.

What are the potential punishments for being reported?

When a player is reported, their case is first reviewed by our automated Disciplinary System. This intelligent system analyzes the match data, reads the in-game chat log, and weighs the offending player’s report history* before measuring out the appropriate disciplinary action. 

Automatically bestowed disciplinary actions can include one or a combination of the following:

* Depending on the severity of the report, a player could be permanently banned on their first offense.

How do I report an account for suspected MMR/Elo boosting?

If you believe a player’s account is being Elo boosted (read more about what that is here), you can submit a Support Ticket or a Player Report from the post-game lobby. Select “Cheating” as your reason for reporting, with a clear comment that mentions Elo boosting. The report will be reviewed by our Disciplinary Systems. 

I feel I’ve been reported and punished unfairly—can I appeal? 

It’s rare that we lift a ban or other punishment once it’s been given. After all, it likely took numerous reports and a clear pattern of behavior to have escalated to the level of banning. But if you nonetheless feel strongly you have a case for lifting a suspension, ban, or restriction, you can Submit a Support Request and select “Discuss a Personal Suspension, Ban or Restriction” as your request type. 

Correctly placed penalties will not be removed though!

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