Public Beta Environment FAQ

The Public Beta Environment (PBE) is a League server where you can play with upcoming features, content and experiments that aren't yet (and may never be) ready for prime time. We rely on testers' feedback to help find bugs in new content, flesh out new features, and confirm that a champion or update is well-tuned before they go live.

Becoming a Tester

What are the requirements to sign up?

Your live League of Legends account must be honor level 2 with no bans or restrictions in order to sign up. Your account can be on any region (except Korea) and any level. You can check your PBE eligibility by logging in here.

If your account is in good standing, you'll be able to create your PBE account immediately!

Note that you can only have one PBE account per live account. If you already have a PBE account but need help recovering it, please follow the instruction

Where can I download the PBE client?

You can download the client for PC here and for Mac here. Keep in mind that downloading and installing the client won't give you access to the PBE. You'll need an active PBE account to actually log in.

Download links are also located in the page header of the PBE community board.

PBE Account and Client

Do testers have to purchase content or grind levels?

Your PBE account will be leveled up to 30, and you'll be able to do a repeatable mission for RP. Keep in mind that both new and current content will be available for their in-game prices.

Can I share my PBE account?

No. PBE accounts are linked to your live account, and sharing either could result in a permanent suspension of both accounts.

What do I do if I forgot my password?

If you need to recover your password, follow these steps:

  • Go here.
  • Click on Login in the upper right hand corner of the page.
  • Click on Forgot Password? on the bottom of the window.
  • Enter your Username.

You should receive an email shortly for further instructions. If you still can't to recover your password, send us a ticket!

Why is my ping so high?

The PBE servers are hosted in Chicago, Illinois in NA, and have a smaller capacity than our live environments. This makes it much easier for us to update the PBE with new content every day. If you don't normally play on NA, you will likely experience higher-than-normal ping.

How is Player Behavior monitored on the PBE?

We monitor both harassment scores and reports made against PBE accounts, so if you encounter a toxic player in your game please use the report function. Testers exhibiting toxic behavior will have their accounts permanently disabled without warning or the possibility of appeal.

What happens when my honor is reset at the end of the season?

Your PBE account will not be affected when we reset honor levels at the end of a season.

Why is the PBE down?

We add and modify content on the PBE every day based on feedback from testers, so the servers will regularly be taken down for maintenance for an hour or two. During that time the server status is set to "Unavailable" and you will be unable to log in.

Why am I in a login queue?

When new content is released on the PBE, we see an influx of players attempting to login. If the number exceeds the number of players we allow on the environment at one time a queue will form. Please note that when the maximum number of players on the environment is reached, the timer on the login queue may not update appropriately.

Matchmaking takes a long time and matches me with much better or much worse players!

The PBE is small compared to regional servers, so queues sometimes take longer to populate and you may be matched with players outside of your skill level. There are some community resources to help find people to play with!

Being a Tester

Where can I find information on PBE updates?

A summary of live balance changes and new content or features will be posted every patch on the PBE community. Additionally, stickied threads will be created for discussion of new features, champions or remakes. Remember that not everything that hits the PBE makes it to live.

How do I report bugs?

Report bugs using the bug report button in the bottom-right corner of the client. You can also make a post and see other bug reports in the PBE Bugs section of the Boards. If another player has already submitted a report on your bug, comment on their thread instead of creating a new one, to keep the information collected.

How do I submit feedback on new content?

New champion and skin feedback goes in the Champions & Gameplay Feedback section. Feedback for the client and new features goes in the Client & New Features Feedback section. If you have feedback about something else, toss it in the General PBE Feedback section.

Do I have to leave feedback in English?

Feel free to submit feedback and bug reports in any language you prefer! Most developers speak English, so we may not be able to respond in your language, but we'll work with regional teams as necessary to address non-English feedback.

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